Faqs
Frequently Asked Questions
Equipment
Answer: From the site, search for an equipment you would like to rent, click on it and check and select the available date you would like to rent the equipment.
Answer: No, as long as it is not the customer’s fault.
Answer: Notify us via the platform by sending an email or using any medium via the support page.
Answer: Yes, it is the responsibility of the equipment owners.
Delivery
Answer: Yes, if the equipment type is not available at the state.
Answer: Notify us via the platform by sending an email or using any medium via the support page.
Answer: 24 hours after payment has been confirmed.
Answer: Equipment owner will notify you or contact the platform via the support page.
Others
Answer: Notify us via the platform by sending an email or using any medium via the support page.
Answer: No, the platform does not accept cash transaction (only online & bank transfer)
Answer: Yes, you need to register as an individual or a company before you place an order
Answer: Click the Sign Up link on the top right corner of the platform, during registration select i own an equipment.
Answer: Yes, You have to select your preferred subscription package to gain access to the site
Answer: You will receive an email and a request in the your inbox on the platform
Answer: Notify us via the platform by sending an email or using any medium via the support page.
Answer: Yes, however contact the platform via the support page for further information..